Privacy Policy
XQB Designs respects your privacy. This policy explains what information we collect, how we use it and how we keep it safe.
Information We Collect
When you contact us — by phone, WhatsApp, email or through this website — we collect the details you choose to share, such as your name, contact information and information about your project. We do not collect any personal information without your knowledge.
How We Use Your Information
We use your information solely to respond to your enquiries, prepare quotations, supply products and provide after-sales support. We may also keep records of past projects to honour warranties and assist with future work.
Sharing of Information
We do not sell, rent or trade your personal information. Where necessary, we share limited details with supplier partners, couriers or installers strictly for the purpose of fulfilling your order or project.
Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access, in line with the Protection of Personal Information Act, 2013 (POPIA).
Your Rights
You may request access to the personal information we hold about you, ask us to correct or delete it, or object to its processing at any time. To exercise these rights, contact us at info@xqb.co.za.
Changes to This Policy
We may update this policy from time to time. The latest version will always be published on this page.
Questions about this policy? Email info@xqb.co.za or call +27 82 602 3044.
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